Host Hong Kong Reviews
Host Hong Kong Customer Reviews (10)
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About Hosthongkong.net Popular Products and Services?
"Hosthongkong.net" offers a variety of web hosting services. The popular products and services include Shared Hosting, Reseller Hosting, Virtual Private Servers (VPS), Dedicated Servers, and Colocation.
The Shared Hosting service is based on a high-end server with a 100Mbit+ backbone connection. It comes with Direct Admin and full use of PHP, MYSQL, and CGI.
Reseller Hosting allows anyone to become a web host. Reseller plans are set up on the same servers as shared hosting users and get the added benefit of Direct Admin Reseller privileges.
VPS Hosting accounts allow users to have the full functionality of a dedicated server at only a fraction of the cost.
Dedicated Servers are connected to a 100mbit port and come with Direct Admin for full control.
Colocation can be achieved by sending your server to HostHongKong. Servers are colocated on their own racks using their own bandwidth.
All these services are based in Hong Kong datacenters and offer great value. The company was established in 2003 and provides a world-class service with 99.9% uptime, 24/7 support, and a 14-day money-back guarantee.
About Hosthongkong.net Payment Method?
Host Hong Kong, a web hosting service based in Hong Kong, accepts a variety of payment methods. These include PayPal, CarrotPay, Credit/Debit Card (Visa/Master/Amex), Bank Wire Transfer, and Cheque Deposit. Credit card payments are accepted through several gateways, with 2CheckOut being the primary one. Other gateways include GoogleCheckout, PayPal, and Moneybookers. They accept cards from Visa, MasterCard, Discover Card, American Express, Diners Club, and JCB. Payments made by credit card are instant and there is no charge for paying by credit card. Bank transfers can be made to accounts in the United Kingdom, USA, and Hong Kong, with HSBC being their banking partner. International bank transfers may take several days to complete and at least 1 working day to check/verify payment. Any transfer fees should be included in the amount sent. They accept payments in several currencies, including US Dollars (USD), Hong Kong Dollars (HKD), Great British Pound (GBP), Euro (EUR), and Renminbi (RMB/CNY).
Hosthongkong.net Return Policy?
Host Hong Kong provides a conditional 14-day money back guarantee on managed shared hosting, and reseller solutions. Refund requests after 14 days will not be negotiated. Accounts cancelled/terminated by Host Hong Kong do not qualify for the 14-day money back guarantee. Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
Host Hong Kong agrees to refund up to the full amount paid if user cancels their order within 14 days of purchase on the condition that the Terms and Conditions and Acceptable Use Policy have been adhered to. Furthermore, Host Hong Kong reserves the right to refund a prorata, or partial refund if the resource usage during the 14 days appear to be excessive. Refunds are made at the sole discretion of Host Hong Kong. Host Hong Kong's decision is final in matters regarding refunds.
Domain names are non refundable at any time after payment. If a domain is ordered with a shared or reseller hosting plan, the shared and reseller hosting plan may still be refunded but any charges related to the domain name would still remain non refundable. If the domain has been included with any refundable service, the cost of the domain would be deducted from the refunded amount.
VPS, Dedicated and Colocation servers are non refundable once service has begun.
As for the shipping policy, it was not found in the search results. Therefore, it is recommended to contact Host Hong Kong directly for more information.
About Hosthongkong.net Prices and Cost?
"Hosthongkong.net" offers a variety of web hosting services. The Shared Web Hosting packages start from HK$50 per month. For those interested in reselling, Reseller Hosting packages are available from HK$200 per month. If you need more control and resources, Virtual Private Servers (VPS) packages start from HK$150 per month. For ultimate performance and flexibility, Dedicated Servers are available from HK$1250 per month. All these services come with a 14-day money back guarantee. Please note that prices are subject to change with a 30 days notice to the current customers. For more detailed information, it's recommended to visit the official website of "Hosthongkong.net".
How do I cancel my order with Host Hong Kong?
To cancel an order with Host Hong Kong, it's important to understand their Terms of Service and Refund Policy. According to their terms, you agree to supply appropriate payment for the services received from Host Hong Kong, in advance of the time period during which such services are provided. You agree that until and unless you notify Host Hong Kong of your desire to cancel any or all services received, those services will be billed on a recurring basis. Host Hong Kong provides a conditional 14-day money back guarantee on managed shared hosting, and reseller solutions. Refund requests after 14 days will not be negotiated. Accounts cancelled/terminated by Host Hong Kong do not qualify for the 14-day money back guarantee. Only first-time accounts are eligible for a refund. For example, if you've had an account with them before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with them. VPS, Dedicated and Colocation servers are non refundable once service has begun. It's recommended to reach out to their customer service for specific instructions on how to cancel your order. If the information provided is not sufficient, please let us know.
What are the hosting plans offered by Host Hong Kong?
Host Hong Kong offers a variety of hosting plans. These include:
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Shared Web Hosting: Packages start from HK$50 per month. Features include cPanel or DirectAdmin control panel, Installatron auto installer, and instant account activation.
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Reseller Hosting: Packages start from HK$200 per month. Features include cPanel/WHM control panel, DirectAdmin control panel, overselling allowed, and unlimited domains.
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Virtual Private Servers (VPS): Packages start from HK$150 per month. Features include full root/admin access, instant setup, powerful control panel, and multiple OS choices.
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Dedicated Servers: Packages start from HK$1250 per month. Features include full root/admin access, Unix and Windows OS, DirectAdmin license included, and unmetered BW 100Mbit.
All these plans come with 99.9% uptime, 24/7 support, and a 14-day money back guarantee. Host Hong Kong also provides colocation hosting solutions. The company was established in 2003 and is based in Hong Kong. It provides world-class service and has over 13 years of experience in the industry. The accounts are set up instantly upon payment, and daily backups are provided for all shared hosting accounts. The servers are kept secure and maintained by admins. The company also offers free migration assistance and has a high availability of servers offering a typical uptime of 99.9%.